Frequently Asked Questions

Can I check my order upon delivery?

You can inspect your order when it arrives, and if there’s any issue, you can return it directly with the courier.

Exchange & Return Policy

You can request an exchange or return within 14 days from the date you receive your order, as long as all items are in their original condition.

Once the return is completed, the order amount will be refunded via Instapay or any preferred electronic wallet, with the return shipping fee deducted.